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Privacy and Policy :

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our Farm360 mobile application made available by Wifibees Technologies Private Limited (“Farm360”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at Flat No: 306, Vinayaka Paradise, Vellanki construction, Srinagar, Gajuwaka, Andhra Pradesh – 530026. The terms “you” and “your” refer to the user of the Farm360 platform. The term “Services” refers to any services offered by Farm360 whether on the Farm360 Platform or otherwise. Please read this Policy before using the Farm360 Platform or submitting any personal information to Farm360. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

YOUR CONSENT:
By using the Farm360 Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Farm360 Platform.

POLICY CHANGES:
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Farm360 Platform or to your phone number on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

LINKS TO OTHER WEBSITES
The Farm360 Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Farm360 shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Farm360 Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

INFORMATION WE COLLECT FROM YOU:
We will collect and process the following information about you:
• The information you give us
This includes information submitted when you Create or update your Farm360 account, which may include your name, phone number, login name, and address and profile picture. Provide content to us, which may include reviews, ordering details and history and other information you provide on the Farm360 Platform (“Your Content”). Correspond with Farm360 for customer support; Report problems for troubleshooting. If you register to use our Services as a retailer or a trader, we may collect location details and merchant identification details.
• Information we collect about you
 With regard to each of your visits to the Farm360 Platform, we will automatically collect and analyze the following demographic and other information When you communicate with us (via phone, through the Farm360 Platform or otherwise), we may maintain a record of your communication; Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real-time information or approximate location information as determined through data such as GPS;

COOKIES:
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

USES OF YOUR INFORMATION:
We use the information we collect for the following purposes, including: To provide, personalize, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalize your Farm360 account; To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services; To administer and enhance the security of our Farm360 Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (SMS or telephone) with information about these services; If you are a retailer or delivery partner, to track the progress of delivery or status of the order placed by our customers. We analyze the log files of our Farm360 Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.

DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION:
We may share the information that we collect for the following purposes: With Partner /Retailer: While you place a request to order through the Farm360 Platform, your information is provided to us and to the merchants with whom you may choose to order. If you provide a mobile phone number, Farm360 may send you text messages regarding the order’s delivery status. With Other Users: If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services. For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us when we are: Obligated under the applicable laws or in good faith to respond to court orders and processes; or Detecting and preventing against the actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts; Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party; Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organizations for the purposes of fraud detection and credit risk reduction.

DATA SECURITY PRECAUTIONS:
We have in place appropriate technical and security measures to secure the information collected by us. We use tokenization services from third party service providers to protect the sensitive personal information provided by you. mobile number and OTP which enables you to access certain parts of the Farm360 Platform, you are responsible for keeping these details confidential. Please, we aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Farm360 Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.

CONTACT US:
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at support@farm360.in or write to us at the following address:
Farm360
Wifibees Technologies Private Limited,
Flat No:306, Vinayaka Paradise, Vellanki Constructions,
Srinagar, Gajuwaka, Visakhapatnam – 530026

If you come across any abuse or violation of the Policy, please report to support@farm360.in


Further, please note that the Farm360 Platform stores your data with the cloud platform of Amazon Web Services provided by Amazon Web Services, Inc., which may store this data on their servers located outside of India. Amazon Web Services has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at https://aws.amazon.com/. The privacy policy adopted by Amazon Web Services is detailed in https://aws.amazon.com/privacy. In the event you have questions or concerns about the security measures adopted by Amazon Web Services, you can contact their data protection/privacy team / legal team or designated the grievance officer at these organizations, whose contact details are available.